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I only have a JPG or a screenshot of my logo. Is that a problem?

Send it anyway. We will tell you honestly whether it will reproduce well at the size you want, and what we would need to do if not. Simple logos — a wordmark, a shape, a few colours — are usually redrawn as vector at no charge as part of the order. Detailed illustration takes longer and is quoted separately before we do it.

Why a JPG is a problem, and when it is not

A JPG is pixels, with compression baked in and no transparency, at one fixed size. Enlarged past that size it goes soft; printed with a background it prints the background. For a left-chest logo printed by DTF at 80 mm from a JPG that is 1,000 pixels wide, none of that matters much. For a 300 mm back print, or for embroidery or screen print — which need clean edges and separated colours — it matters a lot, and the answer is to redraw it.

What redrawing means

We trace the logo as vector — clean paths, exact colours as named swatches, text as outlines — so it can be separated for screens, digitised for embroidery, cut for vinyl, or printed at any size. For a simple logo it is an hour's work and part of the order; for a detailed illustration it is real drawing time and we quote it. The mockup shows the redrawn version, so you approve it before anything is made, and the vector file is yours afterwards.

What to send if you can find it

Whoever designed the logo has the vector — ask for the AI, EPS, PDF or SVG. Failing that, the largest PNG you have with a transparent background. Failing that, the JPG, and we take it from there.

Related questions

Do you charge to redraw a logo?
Simple logos, no — it is part of the order. Detailed artwork is quoted before we start.
Will the redrawn logo be exact?
Traced from your file and shown on the mockup for approval before anything is made.
Can you embroider from a JPG?
Only after digitising, which needs clean edges — so a JPG is redrawn first, then digitised.
Do I get the vector file?
Yes — it is yours.

Where to go next

Artwork guidelines

Formats, resolution, colour, and what each method needs.

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Free mockups

A digital mockup on the real garment before anything is made.

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Custom embroidery

The service page.

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More questions on artwork

What file format do you need for artwork?

Vector first — AI, EPS or PDF — because it scales to any size without losing quality and is what screen printing, embroidery and vinyl…

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How many colours can my design have?

Unlimited with DTF, DTG and sublimation — they print full colour in one pass, so a photograph costs the same as a single colour. Screen…

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Ask us the rest

Send the garment, the quantity and any date you are working to. A real price and a mockup come back, usually within a working day.

Get a quote